Sparklight® Business TechAssist, powered by Asurion

Unlimited Tech Support for Small Businesses

The headache-free solution for everyday tech problems

Designed for businesses with up to four employees

When technology fails, productivity stalls, sales suffer and frustration quickly adds up. Avoid the stress with Sparklight TechAssist, powered by Asurion. It’s a tech support service for small businesses and home offices with four or fewer employees, providing help for any internet-connected device for only $10* per month. Our experts have a 95% first-call resolution rate, so you can get back to running your business without the hassle of trying to fix it yourself.

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Support you can count on

With Sparklight TechAssist, you’ll receive a dedicated support phone number and access to U.S.-based experts seven days a week, from 6 a.m. to 10 p.m. CST. Our representatives are ready to help you install, connect and troubleshoot your technology, including:

  • Wi-Fi and network troubleshooting assistance
  • Email setup, cloud storage or file backups
  • Connecting devices (e.g., printers to your phone or computer)
  • Software updates and app troubleshooting
  • Laptops, tablets, printers or Smart TVs
  • Smart devices, security systems or thermostats

Plus, they can help you navigate advanced device features, so you can get the most out of your technology—not just get it working.

Sparklight TechAssist

Unlimited Support for

$10*/mo

For businesses with four or fewer employees.

Call (833) 607-3009

For Just $10/month, Sparklight TechAssist includes:

Dedicated technical support number
Included
Unlimited technical assistance (6 a.m. – 10 p.m. CST, seven days a week)
Included
Support available via video call
Included
Troubleshooting for any internet-connected device
Included
New device set up for any internet-connected device
Included
Wi-Fi and Network Troubleshooting
Included

Frequently Asked Questions

Need additional information? Give us a call at (833) 607-3009

TechAssist provides businesses with up to 4 employees direct access to expert, U.S.-based tech specialists who help troubleshoot, fix, and guide business owners through issues with their connected devices.

Yes. Sparklight TechAssist includes unlimited technical support for internet-connected devices with no per-incident fees.

Yes. Sparklight TechAssist is available to eligible Sparklight Business customers.

TechAssist is ideal for small offices and home offices with four or fewer employees. Typically, these are busy teams with a lot of connected devices used to do business. 

For $10 per month, customers get a dedicated phone number and unlimited support from 6 a.m. to 10 p.m. CST, seven days a week. There is no call limit or cost per call.