Need additional information? Give us a call at (833) 607-3009
Support you can count on
With Sparklight TechAssist, you’ll receive a dedicated support phone number and access to U.S.-based experts seven days a week, from 6 a.m. to 10 p.m. CST. Our representatives are ready to help you install, connect and troubleshoot your technology, including:
- Wi-Fi and network troubleshooting assistance
- Email setup, cloud storage or file backups
- Connecting devices (e.g., printers to your phone or computer)
- Software updates and app troubleshooting
- Laptops, tablets, printers or Smart TVs
- Smart devices, security systems or thermostats
Plus, they can help you navigate advanced device features, so you can get the most out of your technology—not just get it working.
Sparklight TechAssist
Unlimited Support for
$10*/mo
For businesses with four or fewer employees.
For Just $10/month, Sparklight TechAssist includes:
Frequently Asked Questions
TechAssist provides businesses with up to 4 employees direct access to expert, U.S.-based tech specialists who help troubleshoot, fix, and guide business owners through issues with their connected devices.
Yes. Sparklight TechAssist includes unlimited technical support for internet-connected devices with no per-incident fees.
Yes. Sparklight TechAssist is available to eligible Sparklight Business customers.
TechAssist is ideal for small offices and home offices with four or fewer employees. Typically, these are busy teams with a lot of connected devices used to do business.
For $10 per month, customers get a dedicated phone number and unlimited support from 6 a.m. to 10 p.m. CST, seven days a week. There is no call limit or cost per call.